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Terms & Conditions

Returns/Exchanges


♥︎ All products sold are non-refundable, unless fault or breakage occurs within 7 days of delivery, under normal wear and tear circumstances. You will be responsible for paying for your own shipping costs for returning your item. We will refund, repair or exchange the faulty item.

♥︎ Our bags are individually handmade and a tremendous amount of tender, love and care is put into each creation. Because of this, we cannot exchange or return if you have simply had a change of heart, so please choose your bag carefully.

♥︎ By placing an order you accept that the goods ordered are made by hand, hence contain character-enhancing imperfections and irregularities which may be noticeable upon close inspection and shouldn't be viewed as defects, but instead considered to add to its uniqeness and charm.  We do our best to accurately describe and explain the condition of each piece prior to purchase.   

♥︎ Please be aware that due to the natural tanning process in leathers each leather hide is different and therefore slight color variances and blemishes occur and are not considered a fault.

♥︎♥︎♥︎ Thank you for shopping with us and we hope you enjoy your bag!

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